Contact Us

Thank you for visiting Proctor Mercantile. If you have questions about our sofas, product dimensions, availability, an existing order, delivery, or returns, please reach out to our customer support team.

Customer Support

Email: sales@proctormercantile.us
Phone: +1 (253) 759-8850

For questions about an existing order, please include your order number and the product name. For damage or delivery concerns, photographs may help us understand the issue.

Service Hours

Monday–Friday: 9:00 AM–6:00 PM (ET)

Messages received outside service hours may be addressed on the next business day.

Business Address

Proctor Mercantile
2704 N Proctor St
Tacoma, WA 98407
United States

How We Can Help

Please contact us for product information, order status, shipping questions, return requests, refund inquiries, or general customer support.