Terms of Service

Effective Date: October 2026

These Terms of Service govern your use of www.proctormercantile.us and purchases made through Proctor Mercantile. By browsing the website or placing an order, you agree to these Terms and the applicable policies published on our website.

Website Use

You agree to use the website only for lawful purposes and in a way that does not interfere with its security, operation, or availability.

You may not attempt unauthorized access, introduce harmful code, misuse website content, or engage in fraudulent activity through our services.

Products and Availability

Proctor Mercantile offers home furniture and seating products, which may include sofas, sectional sofas, sofa beds, loveseats, recliners, accent chairs, ottomans, and related furnishings.

Product availability may vary according to inventory and supplier availability. A product listing does not guarantee availability until an order has been accepted and confirmed.

Product Descriptions and Measurements

We make reasonable efforts to provide accurate descriptions, dimensions, materials, finishes, colors, and photographs.

Actual appearance may vary slightly because of lighting, photography, screen settings, and material characteristics. Customers should review product dimensions carefully and ensure that furniture can fit through the relevant entryways, hallways, stairways, and intended room space.

Orders and Acceptance

Placing an order constitutes a purchase request. Orders remain subject to product availability, payment authorization, and confirmation.

We may contact you if additional information is needed. Proctor Mercantile may cancel or adjust an order when necessary due to stock shortages, listing or pricing errors, suspected fraud, or other legitimate reasons.

If payment has already been collected for an order that is canceled, any applicable refund will be handled through the original payment method, subject to applicable law.

Pricing and Payment

Prices, product offers, and available payment methods are presented on the website or during checkout. Prices and promotions may change without prior notice.

The amount displayed during checkout generally applies to a confirmed order, except where correction or cancellation is permitted by law or these Terms.

Shipping and Returns

Shipping, delivery, cancellations, returns, and refunds are governed by the corresponding policies published on our website. Customers should review these policies before making a purchase.

Intellectual Property

Website text, photographs, graphics, logos, product descriptions, and other original materials may be owned by or licensed to Proctor Mercantile.

These materials may not be copied, redistributed, reproduced, or used commercially without authorization, except as permitted by law.

Third-Party Services

Our website may use independent providers for payment processing, shipping, hosting, analytics, and other services. Those providers may have separate terms and privacy policies.

Disclaimer and Limitation of Liability

To the extent permitted by applicable law, Proctor Mercantile does not guarantee uninterrupted or error-free website availability.

Nothing in these Terms excludes or limits consumer rights, warranties, or liabilities that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms periodically. The latest version will be posted on this page with an updated effective date.

Contact Information

Proctor Mercantile

Website: www.proctormercantile.us
Email: sales@proctormercantile.us
Phone: +1 (253) 759-8850
Address: 2704 N Proctor St, Tacoma, WA 98407, United States
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)